Server Migration – 31 July

Over the past few months, Web traffic and usage of Feedity has increased in magnitude. We are providing a unique service to more users and delivering more custom RSS feeds than ever before. This substantial growth has made it essential for us to expand and optimize our infrastructure, while maintaining a highly-available application round-the-clock.

Considering this progression, we’ll be migrating our application server on Saturday, 31 July 2010. The new server environment will help us deliver better performance and faster feeds to Feedity customers. It will also allow us to improve the scalability and security of our core product, in alignment with our future plans.

The server migration will commence on Saturday, 31 July 2010. The actual migration and DNS changes will only take under an hour, but DNS propagation normally takes upto 24-48 hours.

During this period, user sign-ups, account upgrades and creation of new feeds through the Feed Builder will be disabled and temporarily unavailable. Existing members will still be able to login to their account (correction: login will be temporarily unavailable as well). Existing feeds will be generated and delivered as normal. This transition does not affect Corporate plan users.

Our apologies for any inconvenience caused. We’ll post more updates before, during and after the server migration. Our best efforts will go towards resuming full services as soon as possible.

Update 1 (31 July): Server migration has commenced. Functions like login, sign-ups, account upgrades and creation/editing feeds will be temporarily unavailable.

Update 2 (31 July): Server migration is progressing as planned. We’ll be making DNS changes next. DNS propagation will takes upto 24-48 hours.

Update 3 (31 July): Server migration has completed. DNS propagation will takes upto 24-48 hours.

Update 4 (2 August): DNS seems to have propagated. All functions are active. Thanks to all Feedity users for their support and understanding. Please contact us if you face any issues.

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System Maintenance – 26 May

This is to inform Feedity users that our service provider will be installing the latest security hotfixes on the Web and database servers. These updates are necessary to keep the servers up to date and secure.

The maintenance is scheduled for: Wednesday, May 26, 2010 – 9:00 PM to 2:00 AM Pacific time. The actual downtime will only last approximately 15 to 20 minutes, during which our application will remain off-line and all RSS feeds will be unavailable.

Corporate plan users hosted on separate servers will not be affected by this maintenance outage.

Our apologies for any inconvenience caused.


Server Application Unavailable

We are experiencing a problem with our web server, due to which our website is currently not operational. This issue is affecting all user RSS feeds.

We are trying to have the server back online at the earliest. Our apologies for any inconvenience caused.

Please follow this blog post for an update soon.

Update: All services (including all RSS feeds) are up and running now.


Database Maintenance – 29 July

This is to inform Feedity users that our service provider will be applying a hotfix to the database server. The maintenance is scheduled for: Wednesday, July 29, 2009 – 9:00 PM – 2:00 AM Pacific time. The actual downtime will only last approximately 15 – 20 minutes.

During this time our application service will remain off-line, and all RSS feeds will be unavailable.

Our apologies for any inconvenience caused.


Database Maintenance – February 11

This is to inform Feedity users that our service provider will be applying a service pack to the database server. The maintenance is scheduled for: Wednesday, 11 February 2009 – 7:00 pm to 9:00 pm Pacific time.

During this time our application service will remain off-line, and all RSS feeds will be unavailable.

Our apologies for any inconvenience caused.

Update: The outage has been pushed forward to 10pm-11pm Pacific Standard Time.


Network Maintenance – January 6

This is to inform Feedity users that our service provider will be performing an upgrade to the firewalls. The upgrade is scheduled for: Tuesday, January 6, 2009 – 8:00 pm to 10:00 pm Pacific time.

During this time our application service will remain online, but users may experience periodic, intermittent loss of connection.

Our apologies for any inconvenience caused.


Database Maintenance

Due to database maintenance work in progress, creation of new feeds through the Feed Builder and user registration will be temporarily unavailable. Existing members will still be able to login to their account, and existing feeds will be generated and delivered as normal.

Our apologies for any inconvenience caused. We’ll post an update and resume our full services very soon.

Update: Database maintenance work has been completed. All features are functional now.